Privacy statement for EU and UK residents
- For U.S. residents, click here for our U.S. privacy notice.
- For California, Colorado, Connecticut, Utah, and Virginia residents, click here for our state-specific privacy notice.
Commitment To Your Privacy
This site is owned and operated by Stratalys Research & Consulting, LLC. Your privacy is of the utmost importance to us. At Stratalys, we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses what information we gather and how we use it.
By using this site, you freely and specifically give us your consent to use, transfer and disclose your personal data in a manner specified in the privacy policy under which it was collected.
This policy is effective from 01/01/2013. This policy was last revised on 06/18/2024.
If you have any queries about this policy or your personal information, the Data Protection Officer can be contacted at: support@stratalys.com
What information do we collect?
We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them. At times we may request that you voluntarily supply us with personal information or you may choose to provide us with your personal information by emailing us via the “Careers” and “Contact” sections of this website. Generally this information is requested or provided when you want us to provide you with information.
We may gather the following information about you when you use this website:
- Name
- Address
- Email address
- Telephone number
- IP address (a unique identifier for your computer or other device)
- Mobile device ID
- Personal information that you disclose if you contact us via the “Contact” section of this website
- Personal Information that you disclose if you contact us via the “Careers” section of this website. When submitting a job application to us you may submit your CV. This will include your employment history, education history and may include interests, hobbies or sensitive personal information such as ethnic origin.
- We may also ask for consent for additional information to complete survey research processes
How do we use it
We will use your personal information in the following ways. We are also required by law to state a “legal basis for processing”, i.e. to tell you on what grounds we are allowed to use your information, and this is also set out below:
| How we will use your personal information |
Our legal basis for processing |
| To provide you with information and materials that you have requested e.g. via our “Contact” section. To have you complete our surveys or live research events. |
Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time. |
| We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. |
Our legitimate interests – we use your business related contact information such as your work email address to communicate such information to you. |
| To respond to specific queries you may raise regarding Stratalys |
Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time. |
| To provide you with better ways of accessing information from this website |
Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other website users. |
| To process and consider your queries and requests such as those submitted via or pursuant to the “Contact” and “Careers” section, such as job applications. If you have asked us to keep you informed of other opportunities at Stratalys, we may periodically contact you by any means provided to or available to us (such as email, post, SMS, social media, phone) to tell you about these; |
Our legitimate interests – we use your personal information to assess the information you have submitted to us and to communicate and respond accordingly. For example, if you submit a job application, we will need to keep you updated throughout the application process. |
| To allow you to submit information to our new business teams; |
Our legitimate interests – we only use your personal information to assess the information submitted for new business purposes. |
Do we pass your information to third parties?
We will not share information about individual users with any third party except in the following circumstances:
- To comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
- To third parties who provide a service to us such as market research fieldwork agencies, email services providers or data processors. We require these third parties to comply strictly with our instructions and data protection laws and we make sure that appropriate controls are in place. We enter into contracts with all our third parties and regularly monitor their activities to ensure they are complying with our policies and procedures
- To third party client companies. We will have strict agreements with these companies to limit what they can do with the data we give them. We will always ask for your consent before passing on your personal information in this way
- Where we are under duty to disclose your personal information in order to comply with the law or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your written consent
How do we use your information for marketing
We believe in being open, honest and transparent with our clients and suppliers and want you to feel comfortable about your decision to give us your personal information and how we use it.
We only conduct market research, and your participation in our research studies will never result in a sales or marketing follow up from ourselves, our clients, or any third party. Please be assured that we will take appropriate measures to keep your personal information safe and secure and we promise not to over contact.
Where do we send your information?
We are a global company and therefore we may transfer your personal information to countries around the world including the US and other countries outside Europe. We will, where the country to which your data is transferred has not been found to provide an adequate level of protection, put in place appropriate safeguards (we use standard contractual clauses) to ensure your information is protected.
How long do we keep your information?
Personal Identifiable Data (PID) is stored for a maximum of 3 years and will be deleted after this period unless prior permission has been received e.g. if you have elected to be a member of our interviewing panel, or have joined one of our research panels (and complete periodic research for us on an ongoing basis). Where your information is no longer required or is no longer relevant, we will ensure it is disposed of in a secure manner.
How do we protect your information?
We will take all appropriate and proportionate steps necessary to secure your data and make sure it is treated in accordance with this privacy policy. We ensure that our third party contractors and service providers follow similar standards of security and confidentiality.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Access to your personal data is granted only to those employees who require it in order to perform their duties. Unfortunately, the transmission of information across the internet is not completely secure. Although we will do our best to protect your personal data by using technical measures like encryption, we cannot guarantee the security of your data transmitted to our site and therefore any transmission is at your own risk. Your use of our services demonstrates your acceptance of this risk.
This website is not intended or designed to attract children under the age of 13. We do not knowingly collect personal information from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
Your rights
You are entitled to ask:
- for a copy of the personal information we hold about you, and details about how we are processing your personal information;
- to have any inaccuracies in your personal information corrected;
- if we are processing your personal information by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
- to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).
Please contact us using the details set out below if you would like to exercise any of these rights.
You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In the UK, the supervisory authority is the Information Commissioner’s Office (http://www.ico.org.uk)
How to contact us
If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us via email at support@stratalys.com.
Changes to this privacy notice
We review this privacy notice on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy notice at any time. The updated privacy notice will be posted on our website. You are encouraged to review this privacy notice from time to time.
